Return and Refund Policy

At Readly Yours, we are committed to ensuring your satisfaction with our products. Please review the details of our return and refund policy below, which outline the terms for both digital and physical products.

Digital Products

All sales of digital products, such as downloadable magazines and other digital content, are final. Due to the nature of digital products, they are not eligible for refunds or exchanges once accessed or downloaded, except in the following cases:

  • You receive an incorrect product.
  • There is an issue preventing you from downloading or accessing the product.

If you experience a problem with your digital purchase, please contact us at info@readlyyours.com within 7 days of your purchase. Be sure to include your order number and a description of the issue. Our team will promptly work to resolve your concern.

Physical Products

For our physical products, we strive to ensure high quality and accuracy in every order. However, if you encounter an issue with your purchase, the following terms apply:

  1. Defective, Damaged, or Incorrect Products
    If your product arrives defective, damaged, or incorrect, please contact us within 14 days of receipt. Provide your order number and photographs of the item and its packaging to help us assess the issue.

  2. Non-Returnable Items
    As many of our physical products are custom-made, we do not accept returns or offer refunds for reasons such as buyer’s remorse or incorrect sizes. Please ensure you review the product descriptions and size guides carefully before making a purchase.

  3. Lost or Undelivered Orders
    If your order does not arrive within the expected timeframe, please contact us. We will investigate and resolve the issue as quickly as possible.

Requesting a Refund or Replacement

To initiate a refund or replacement request for either digital or physical products, please follow these steps:

  1. Email info@readlyyours.com with the subject line “Refund/Replacement Request.”
  2. Include the following information in your email:
    • Order number.
    • A description of the issue.
    • Any relevant photos (for physical products).
  3. Allow up to 5 business days for us to review your request and provide a resolution.